Day 2:
"Every day you may make progress. Every step may be fruitful. Yet there will stretch out before you an ever-lengthening, ever-ascending, ever-improving path. You know you will never get to the end of the journey. But this, so far from discouraging, only adds to the joy and glory of the climb."
– Sir WInston Churchill
Who knew that 10 hours could fly by so fast?
It was an exceptionally productive day. During the first half
we concluded our discussion about the Event manager and began a
theoretical discussion about courses in the Education manager.
Ted and Anil led the team through their paces and they
responded eagerly. By asking great, probing questions, they
made us think hard about workflow we had come up with for the
Event and Education managers. In addition, they all seemed very
enthusiastic when making suggestions and improvments. In a very
short time we seem to have built a strong rapport with the
developers.
This is a very important thing. While the first half of the day
is education and training for what is to come in the product,
the second half of the day is devoted solely to reviewing the
product and pointing out defects. That can be hard on the ego.
Because we have such a good working rapport, our five hour
session of saying "well, that's good, but what about this? And
this? And, oh...that's a biggie, we'll have to fix that."
Programmers, as Ted pointed out -having been one himself-, tend
to take defects personally. That didn't seem to be the case
yesterday. There were no impassioned defenses of "Of course the
system should work like that, it's how we programmed it to
work!"The defects were noted and everyone seemed to be content
with the session.
We broke around 7:30 pm and headed home for the day quite
satisfied with a job well done.
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